Control Techniques specializes in up-time leveraging our full range of product support services.
Should you ever experience a drive failure using one of our products rest assured, minimizing the impact on your plant is our main concern. High levels of performance and reliability are a feature of our product range but, occasionally, failures do occur.
When this happens, help is at hand from our certified repair and service center. Our staff has extensive product knowledge and will provide a prompt, professional, guaranteed repair service on your drive.
For fast response to inquiries, contact us with a support request:
Create a Technical Support Ticket
This Support Ticket System is for Americas customers only
For customers from other regions please use the global support ticket request form to request support.
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Have you checked out our new Technical Support FAQs? Our most common questions at your fingertips! If not, click here. |
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Do you want to learn more about how to use our products through on-demand, self-service training? Click the icon to the left to get started with our online training options! |
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Click here for a list of superseded products that are no longer eligible for technical support. You can search support documents in the Downloads of our Superseded Products section for available technical information. We recommend upgrading to the latest product to take advantage of free technical support via a technical support ticket or phone support. Worldwide Locations or submit a request for paid Field Service if you need on-site assistance. |
For fast response to Field Service, please click the Field Service Request button to submit a new Field Service request
Please provide your model number.
Or you can call us Toll Free at:
Our Technical support team is available Monday through Friday,
8 AM to 5 PM CST to answer phone calls and support tickets.